Course Terms and Conditions




Alana Fairchild supports people seeking to become healers or expand their current healing skillsets.


These Course Terms and Conditions (the "Agreement") is a legally binding contract between you (the "Participant") and Alana Fairchild Pty Ltd ABN 43 613 359 952 ("Alana Fairchild") and applies to the purchase of the Course referred to below.


Please read this Agreement carefully and contact [email protected] with any questions. Independent legal advice is recommended.


You are deemed to have accepted the terms of this Agreement upon payment of your selected Course fee.


  1.  Term:

1.1.      This Agreement will begin upon payment of the Course fee.

1.2.      It will apply for the duration of the Course and completion of any payment plan beyond the course length.

  1.  Courses

Alana Fairchild currently offers the following courses ("Courses"):

2.1        Kuan Yin Transmission Foundations (accredited healer course with IICT) – 16 weeks (approx 4-6 hours per week) $1888 Payment Plan are available – See paragraph 3.1 below.

The Kuan Yin Transmission is a unique Divine Feminine energy work practice created by Alana Fairchild, integrating the presence of Our Five Enlightened Mothers – Kuan Yin, Isis, Mother Mary, Tara, and Kali.

2.1.1   Outline

  •  Mantra: Sacred Sound
  •  Mudra: Sacred Gesture
  •  Visualisation: Intentional Feeling
  •  Enlightened Touch

2.1.2   Inclusions

  •  Training in modality techniques
  •  Sound blessings and guidance
  •  Spiritual guidance with Alana
  •  Spiritual Guidance with the Graduate Community
  •  Membership in an online forum
  •  Support through the training

2.1.2   Expected outcomes

  •  Learn specific hand placements for yourself, people and animals.
  •  Learn how to offer remote healing sessions using a crystal.
  •  Learn how to offer non-touch healings, such as through the Mudra Dance™ practice of moving meditation.

     Assessment and Qualifications

  •  Complete an additional short assessment to our satisfaction
  •  Undertake any bridging work which may be required at our discretion
  •  Complete the entire Kuan Yin Transmission™ course and become a course graduate.
  •  Please note - to become a licensed Practitioner, you must complete an additional assignment and apply to be a licensed practitioner.
  •  License fees (USD388 License fee plus USD111 annual graduate membership (optional) fees apply). For full licensing details and terms, please refer to

2.2        Saraswati Healing Foundations (accredited healer course with IICT) – 16 weeks (approx. 4-6 hours per week) $1888 Payment Plan are available – See paragraph 3.1 below.

This course is designed to develop your healing channel with the divine energies of the Angels, Ascended Masters, Goddesses, and Crystalline frequencies.

2.2.1   Outline

  •  Module 1: Heart Awakening
  •  Module 2: Soul Connections
  •  Module 3: Empowered Voice
  •  Module 4: Inspired Presence

2.2.2   Inclusions

  •  Live calls via Zoom
  •  Private group on Circle
  •  Live (and recorded) guided audio and video practices
  •  PDFs
  •  Receive healings and practice techniques
  •  Online assessments
  •  Membership of the IICT upon successful completion

2.2.3   Expected outcomes

  •  Build a relationship with enlightened divine beings and your soul.
  •  Explore and heal yourself.
  •  Express healing light within, in the world.

2.2.4   Assessment

  •  Complete three assessments, which include sacred reflection

2.2.5   Professional requirements

  •  We suggest you obtain your IICt membership
  • We suggest you obtain Professional Indemnity insurance


  •  Please note - to become a licensed Practitioner, you must complete an additional assignment and apply to be a licensed practitioner.
  •  License fees (USD388 License fee plus USD111 annual graduate membership (optional) fees apply). For full licensing details and terms, please refer to

2.3        Saraswati Healing Tantric Flow (accredited healer course with IICT) – 16 weeks (approx. 4-6 hours per week) $2222

The Saraswati Healing™ Tantric Flow™ provides higher-level energy healing techniques and amplified divine energy experiences for those who have completed the initial Saraswati Healing course.

2.3.1  Outline

  •  Module 1: Enlightened Participation
  •  Module 2: Deepening Truth
  •  Module 3: Discerning Wisdom
  •  Module 4: Sacred Celebration

2.3.2  Inclusions

  •  Live calls via Zoom
  •  Private group on Circle
  •  Live (and recorded) guided audio and video practices
  •  PDFs
  •  Receive healings and practice techniques
  •  Online assessments

2.3.3  Expected outcomes

  •  Connect with the potency of the radian goddess Saraswati through voice, writings, music, divination, meditation, movement and sacred healing rituals.
  •  Generate powerful divine energy fields committed to healing for the greater good.
  •  Embrace divine healing energies deeper than ever before.


  •  Sacred reflections
  •  Creative offering

2.4        Rosa Mystica Mother Mary - $888 Payment Plan is available – See paragraph 3.1 below.

This Course is a guided, open and non-modality spirituality training for all levels. In our Rosa Mystica course, we open to the spiritual embrace of Mother Mary to personally experience her beautiful divine energy.

2.4.1 Outline

  •  Module 1: Introduction and Guidance Into the Divine Feminine
  •  Module 2: Madonna of the White Rose
  •  Module 3: Madonna of the Red Rose
  •  Module 4: Madonna of the Orange Rose
  •  Module 5: Madonna of the Yellow Rose
  •  Module 6: Madonna of the Pink Rose
  •  Module 7: Madonna of the Blue Rose
  •  Module 8: Madonna of the Indigo Rose
  •  Module 9: Madonna of the Violet Rose
  •  Module 10: Madonna of the Black Rose
  •  Module 11: Madonna of the Coral Rose
  •  Module 12: Madonna of the Turquoise Rose
  •  Module 13: Madonna of the Silver Rose
  •  Module 14: Madonna of the Gold Rose

2.4.2  Inclusions

  •  14 soul-enriching modules
  •  Private group on Circle
  •  Live (and recorded) guided audio and video practices
  •  PDFs
  •  Receive healings and practice techniques
  •  Online assessments
  •  Optional Rose of Venus Membership available (USD111 annual fee) – see Membership Terms

2.4.3  Expected outcomes

  •  Explore the divine presence and many powerful facets of Mother Mary, Our Mystical Rose.
  •  You will connect at a deep heart level with the generous, gracious emanations of Mother Mary as the Mystical Rose of many colours to heal, inspire, encourage, reassure and protect the soul.
  •  Practices accompany each in-depth teaching on the roses, the meaning of their colours, and how each colour relates to a different form of Mother Mary wishing to help you.

2.5        All courses are hosted via Kajabi and available on desktops and devices.

2.6        1:1 Consultations

2.6.1       1:1 consultations are optional and can be included at an additional fee on your chosen Course.

2.6.2       All sessions and consultations are delivered via Zoom.

2.7        Pre-requisites and materials required

2.7.1       Kuan Yin Transmission Foundations does not require additional materials to complete the Course.

2.7.2    Rosa Mystica has no pre-requisites.

Saraswati Healing

2.7.3    The Saraswati Healing Course requires the following textbooks to be obtained by you at your cost:

  •  Crystal Angels 444,
  •  Crystal Masters 333,
  •  Crystal Goddesses 888, and
  •  the book Messages in the Numbers - The Universe is Talking to You.

2.7.4      The Saraswati Healing  course requires the following additional tools to be obtained by you at your cost:

  •  Crystal Mandala Oracle deck (hard copy required). Please note the Crystal Mandala Oracle app will not suffice for the training and practice of the modality.
  •  Three meditation albums (Radiance, Mystical Healing, For Love and Light on Earth), one for each module, and
  •  one sacred music CD (Voice of the Soul )to support you energetically in the fourth module. These are available for download in an e-version if preferred to a CD.

2.8        Resubmission protocol

2.8.1       Participants may resubmit assessments if required.

2.8.2       There is no refund for failure to complete or pass the Course.

2.9        Certifications and benefits

Upon successful completion, participants will receive:

a) Certificate of Completion

b) Eligibility to become a Licensed Practitioner

 c) Eligibility for Membership in our graduate community forum (Fees apply, see Membership Terms here and here)

 d) Ongoing access to the Community Resource Library

 e) Listing on our website

3. Fees and Payment

You understand and agree:

Payment options for the Courses are as follows:

3.1        Kuan Yin Transmission Foundations

  1.  USD1888 in full; or 
  2.  USD472 for four monthly payments.

3.2        Saraswati Healing Foundations

  1.  USD1888 in full; or
  2.  USD472 for four monthly payments.

3.3        Rosa Mystica Mother Mary

  1.  USD888 in full; or
  2.  USD222 for four monthly payments.

3.4        1:1 coaching sessions are offered provided by a Community Mentor. Fees may vary.

3.5        All fees are US Dollars and include GST (Australian Good and Services Tax) for Participants in Australia.

3.6        Payment is accepted by Credit Card (via Stripe).

Late payments

3.7        You are responsible for ensuring that payments are made on time.

3.8        Alana Fairchild reserves the right to cease Course access until the due fees are paid in full.

3.9        If an account is beyond 30-days overdue, Alana Fairchild reserves the right to turn the account to third-party collections to collect your debt and related legal fees.

3.10     This Agreement will be terminated, and no further access to the C will be provided.


3.8        Alana Fairchild reserves the right to vary fees at any time.

3.9        Changes in fees will not affect you and will only apply to a new round of course delivery.

  1.  Refund Policy

You understand and agree:

4.1        No refunds are offered for withdrawal or a change of mind.

4.2        If the circumstances (see 4.7) warrant and a refund request is made before the release of course materials, a refund less USD300 administration fee will be provided.

4.3        No refund is available after seven (7) days from any course's commencement.

4.4        You remain liable for the remainder of the Course fee regardless of whether you paid in full or by payment plan. (Please see Refund Management for reasons other than a change of mind below).

4.5        Refund Management

You understand and agree:

4.6        Your commitment to your success and completion of your selected Course is required to gain maximum results from the Course.

4.7        Refund requests after seven (7) days of any course's commencement will be managed according to our obligations and your rights as a consumer under Australian Consumer Law.

4.8        Refund requests will be considered on a case-by-case basis and are not guaranteed.

4.9        Where your payment method is via a payment plan, costs will be calculated and deducted from the total fees owing to the Alana Fairchild.

4.10     You will remain liable for the balance for payment owed to Alana Fairchild.

4.11     Failure to pay at any time is a breach of this Agreement, and we are entitled to seek legal relief and remedy for this breach and recover the debt owed by you.

4.12     Outstanding accounts and costs for collection will be referred to a third party for debt collection.

  1.  Day-to-day communication

               You understand and agree:

5.1        Day-to-day communication for the duration of the Courses is via the private forum on Circle.

5.2        The private forum on Circle helps build connections and facilitate group learning, peer support, and education.

5.3        Unless your communication is personal or confidential, you are requested to post all questions, comments, and observations to the private forum on Circle.

5.4        With any private matters such as queries regarding the Course, accounts, or personal issues, please email [email protected].   

5.5        We strive to respond to emails within 48 hours during business hours, Monday to Friday.

5.6        The Facilitator will aim to respond to group questions within 24 hours on business days only. 

  1.  Participant Expectations

6.1        Participants are required to

  •  complete all modules
  •  watch replays of videos
  •  complete assessments
  •  learn and practice new skills
  •  conduct practice sessions on fellow participants
  •  be self-disciplined and self-motivated with study and skills practice

6.2        Your commitment includes but is not limited to:

  •  completing the entire course, you have purchased with full participation
  •  attending all live calls or viewing replays
  •  being present and engaged in online forums to the extent that is comfortable for each participant
  •  being committed to achieving your defined outcomes
  •  being supportive of others in the Course

Community protocols for online forums

6.3        We are here to share our experiences with respect and practice the work that Alana has created in a way that can lift us and offer something positive to the planet. Therefore

  •  Be kind and courteous
  •  Be respectfulHealthy debates can be positive, provided non-judgement and kindness exist. 
  •  Be open - We are not here to convince anyone to believe anything.

Managing personal communication in a spiritual growth environment.

6.4        Active participation to the degree that feels comfortable for you is warmly encouraged; however, this space must also be shared with others to have their say and hold differing views.

6.5        Boundary issues may arise during deep and successful inner work and give way to unconscious attention-seeking behaviours resulting in dominating discussion space or posting excessive causing discomfort in the group.

6.6        Excessive use in the forum may indicate that additional mentoring support is needed, and the person may not know the tone or degree of their engagement.

6.7        Please notify our team so additional support can be provided to the community and members.

6.8        Degree of detail in sharing personal experiences

6.9        We honour your courage in sharing whilst also asking you to consider your boundaries before posting.

6.10      If we have the sense that a boundary is being crossed, then we will contact you and seek to work through the situation with some practical suggestions such as mentoring.

6.11      The forum is a support space for the coursework and related matters, not a personal therapy group.

6.12      Personal sharing is welcomed, including about complex or challenging matters you are working through; however explicit personal information or detailed recounting of abusive or traumatic experiences should not be shared in the forum.

6.13      Such material is best to be held in a one-on-one therapeutic space. If you are unsure about making a post or are having difficulty with the content of another community member's post, please contact the training team for guidance.

Revoking forum access

Our team will always attempt direct communication with relevant parties from a straightforward, caring, and compassionate place as the first step in resolving any conflict in the community.

6.14      In the unusual case that this fails to yield a satisfactory resolution of the issue, our team may temporarily revoke access to the forum as a cooling-off measure.

6.15      Our team will remain open to communication with a community member in cooling off to work through any issues and with the intention that the community member can return to the fray as swiftly as possible.

6.16      During cooling off, access to your course materials to continue your inner work will remain and mentoring may be offered.

6.17      No promotions or spam

6.18      Self-promotion, spam and irrelevant links aren't allowed in this group.

6.19      Sharing of another creator's work is not allowed in this group. Alana can only endorse and hold space for the practice of her work.

Respect from and for our community

6.20      We have a zero-tolerance policy for hate speech, trolling, bullying, or harassment.

6.21      Please notify the team immediately if you are experiencing this within the community environment.

6.22      If you have received unwanted, harmful or pointed negative comments from a community member, please do not engage directly with that community member but report the situation to our team immediately.

6.23      We reserve the right to permanently block access to the forum in the unlikely situation that another workable solution cannot be found

6.24      Respect from and for our team

6.25      As a team, we are here for all facets of work needed for our community.

6.26      If you encounter difficulties with communication or technology, please know that we want to work through the situation with you to find a solution.

6.27      Our team meets regularly for mentoring and holds prayers and positive intentions for the community and those struggling at certain times.

6.28      When communicating with us, we ask that you do so with consideration and respect, which is what we offer to each community member.

  1. Technology issues

7.1        Alana Fairchild shall not be held responsible if there are any problems with the website or if the host or network should go down due to circumstances beyond our control.

7.2        When it is within our control, we will do our best to get the system back up as soon as possible.

7.3        Alana Fairchild shall not be liable to you or any other party because of viruses or malware that may infect your or any other party's electronic equipment.

7.4        You agree that you:

  1.  will not use any robot, spider or other devices, process or means to access the Course
  2.  will not compromise or circumvent the security controls of the Course or otherwise gain unauthorised access to the Course
  3.  will not attempt to interfere with the proper working of the Course.

Course Portal

7.5        You will be required to register your details to create a password to access the Course content in Kajabi and Circle.

7.6        You are responsible for ensuring the details you provide are correct and current.

Password security

7.7        You are solely responsible for the protection and confidentiality of any password that may be issued to or subscribed for by you from time to time. 

7.8        You will not share your password with any other person.

7.9        You will notify us immediately if your password is lost or becomes known to anyone else.

7.10     You are solely responsible for access and use of this Site via your password, whether such access or use is by you or any other person; and

7.11     The personal information you provide to the Course will be managed according to our Privacy Policy.

  1.  Intellectual Property and Copyright

8.1        All material, including but not limited to videos, call recordings, resource downloads, and templates available in the Course and within any course created by Alana Fairchild, are the property of Alana Fairchild and their affiliates or licensors. Accordingly, they are protected by copyright, trademark, and other intellectual property laws.

8.2        As a Participant and Practitioner, you are always bound to ensure that you do not breach our intellectual property rights for any reason.

8.3        You may not use any of the materials available in the Course or any teaching platform or in a manner that infringes any of our rights or has not been expressly authorised by us.

8.4        All material, including but not limited to videos, call recordings, resource downloads, and templates available in the Course and within any course created by Alana Fairchild, is provided solely for your personal and non-commercial unless you are Practitioner who has completed the required Course.

8.5        Practitioners may use the material for delivering the Course to their clients under license, and the use of materials is restricted to this purpose only.

8.6        Use of materials for any other commercial purpose is prohibited without the express written permission of Alana Fairchild.

8.7        You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material the Course or related courses without the express permission of Alana Fairchild. You may request such permission by emailing [email protected].

  1.  Disclaimer

         You understand and agree:


9.1        You have engaged Alana Fairchild's services and purchased the Course at your own risk.

9.2        All content, resources and coaching are provided for personal use and information only.

9.3        Alana Fairchild does not offer any representations, warranties, or guarantees, verbally or in writing, regarding your results from the Courses.

9.4        Alana Fairchild cannot and does not guarantee your ability to get results, improve your spiritual practice or development,  or otherwise with our mentoring, coaching, tools, ideas, information, or strategies.  

9.5        Results are dependent on various factors, including but not limited to your current health status, commitment, personal ability, and dedication, and in no way dependent on any information or strategy provided to you by Alana Fairchild.

Medical disclaimer  

9.6        Alana Fairchild is a qualified spiritual teacher.

9.7        Alana Fairchild is not a qualified doctor, psychologist, or counsellor.

9.8        Alana Fairchild does not claim to diagnose or heal conditions.

9.9        The information provided in the Course is not intended to, cannot, and should not be expected to be a substitute for advice and treatment from a qualified medical practitioner.

9.10      Any changes you choose to make to your medication, health or treatment protocols should be discussed with your primary healthcare provider and are not intended to, cannot, and should not be expected to be a substitute for professional advice and treatment from a qualified healthcare professional.

9.11      The Courses do not replace any treatment plans or protocols for diagnosed illnesses or medical conditions.

9.12      You are advised to consult your doctor before making any health-related decisions during or as a result of participating in the Courses,

Earnings disclaimer

9.13      Alana Fairchild cannot and does not make any guarantees about your ability to get results or earn any money from mentoring, advice, ideas, information, or strategies provided in any Course or from your decision to develop a business by offering the skills and information you have learned at Alana Fairchild.

9.14      You acknowledge that there is an inherent risk in any business enterprise or activity, and there is no guarantee that you will earn any money as a result of the purchase of any Course.

9.15      Nothing in the disclaimer above will limit or exclude any liability that may not be limited or excluded by applicable law.

Kuan Yin Transmission Foundations

9.16      Please note that the Kuan Yin Transmission is a unique integrative spiritual practice channelled by Alana Fairchild.

9.17      Whilst teachings from various traditions, including Tantric Buddhism and Traditional Chinese Medicine, inform many of the concepts that underpin the work, the modality is neither a Buddhist nor a TCM practice.

Medicine Heart

9.18      Please note that the Medicine Heart modality is a unique shamanistic healing modality taught by Alana Fairchild.

9.19      Medicine Heart is not a shamanic initiation course. Although you will learn a potentially valuable and rich technique and teachings that can deepen your personal and professional path, you will not become a shaman after completing this Course.

9.20      You will be certified by us as a practitioner of the shamanic healing technique, should you complete the Course to our requirements.

  1.  Limitation of Liability

         You understand and agree:

10.1      Liability for the services provided by Alana Fairchild is governed solely by the Australian Consumer Law and these Terms and Conditions.  

10.2      Nothing in these Terms removes your Statutory Rights as a consumer under Australian Consumer Law. 

10.3      To the extent permitted by law,

  1.  Alana Fairchild excludes all express or implied representations, conditions, guarantees, warranties, and terms relating to any Services except those in this Agreement.
  2.  Alana Fairchild denies any liability in contract, tort (including negligence), or otherwise for any direct, indirect, special, incidental, or consequential costs, losses, claims, damages, expenses or proceedings incurred or suffered by you arising directly or indirectly out of or in connection with its services, including but not limited to any loss, damage or expense arising from any defect, error, imperfection, fault, mistake or inaccuracy with the information or advice provided by Alana Fairchild.

10.4      Alana Fairchild guarantees that all services are supplied to you with due care, skill, and fit for the advertised services.

10.5      To the extent that Alana Fairchild is unable to exclude liability; total liability for loss or damage you suffer or incur from services by Alana Fairchild and Alana Fairchild is limited to re-supplying the Services to you or, at our option, refund to you the amount you have paid for the Services to which your claim relates.

  1.  Dispute Resolution

         You understand and agree:

11.1      You will contact Alana Fairchild immediately with any concerns for quick and effective resolution through friendly consultation.

11.2      In the event of a dispute, you agree to the following Dispute Resolution Procedure:

  1.  You must advise Alana Fairchild in writing of the nature of the dispute, the outcome you seek and what actions you believe will settle the dispute.
  2.  You agree to meet with a key representative of Alana Fairchild in person or via Zoom or Skype in good faith to seek to resolve the dispute by Agreement and compromise.
  3.  If an agreement cannot be reached to resolve the dispute, any party may refer the dispute for mediation to the Law Society of New South Wales (NSW).
  4.  Both parties must attend the mediation provided by the Law Society of NSW in good faith to seek to resolve the dispute.

11.3      Litigation via the court process may only be considered after a genuine attempt at mediation bought by either party is unsuccessful.

11.4      Confidentiality is paramount to both parties' personal and professional reputations and standing in their business and community.

11.5      At no time will any communications or discussions be made public, including but not limited to any social media platforms or websites of either party.

11.6      Any public discussion or comments about either party will be considered defamatory, harmful or otherwise damaging. They will be the subject of compensation in any mediation or litigation claim.

  1.  Governing Law 

         You understand and agree:

12.1      The Terms and Conditions of this Agreement are governed and construed under the laws of New South Wales.

12.2      Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of New South Wales.


Thank you for reading this Agreement. By proceeding with your payment, you accept the Course Terms and Conditions of this Agreement.