Online Healer Training Terms & Conditions


Online Healer Training Terms and Conditions  

In these general terms and conditions (the “Terms”) the words “we”, “us” and “our” are a reference to Alana Fairchild Pty Ltd (ACN 613 359 952). These Terms apply to our courses, workshops and other training programs which we may offer from time to time, including Saraswati Healing™, Saraswati Healing™ Tantric Flow™, The Kuan Yin Transmission, Rosa Mystica and Ma’s Kitchen short courses (“Courses”), and any online forums, communities and associated links, reference materials and training materials (including MP3s, videos, PDFs, music albums and others) (together with the “Courses”, the “Training Materials).  


Acceptance of the Terms 

Upon registration for any Courses, or the purchase, download or use of any Training Materials you agree to be bound by these Terms. Your access to and use of the Courses and Training Materials is conditioned on your acceptance of these Terms. 

By accepting these terms you agree to pay the Course fees (including GST) for the Course using the accepted payment method via the payment gateway. 

You accept that you are required to pay the full amount of the Course fees even if you do not complete the Course. 


Registering as a Business for Tax Purposes  

When registering for a Course, you may, if you wish, register in your business name for tax purposes. You will be automatically emailed a receipt from the payment gateway upon payment. If   you wish to receive your end-of-course certificate in your personal name, rather than business name, upon completion of your Course, you can add those details at that time.  


Copyright and Intellectual Property    

The Courses and Training Materials, all content on Alana Fairchild’s social media platforms and websites, all published materials, trademarks and implied trademarks, and any other materials you may obtain in connection with those items is our intellectual property (“Intellectual Property”) and will, at all times, remain our property and subject to copyright and other intellectual property rights under Australian law, international conventions and other laws. We expressly reserve all copyright and trademark in all the content of the Courses and the Training Materials, and we reserve the right to take action against you if you breach that copyright. 

The Courses and Training Materials are provided to you (whether supplied by us or purchased by you) for your personal use only, and only for educational purposes. You are prohibited from using the materials for a commercial benefit, or to transfer or resell these materials in any way, unless you obtain express permission from us, such as under our practitioner’s license (the “Practitioner’s License”), where you are authorised to reproduce some materials in particular circumstances as expressly taught by us in the program.  

All Training Materials and Courses are subject to change.  


Lifetime Access to Training Materials 

You have lifetime access to Training Materials once you have paid for your course in full. Upon completion of the training, you retain access to these resources and to any evolution in the teachings as new offerings are added. You agree that regardless of when you access the Training Materials they remain for your use only, and acknowledge and agree that downloading, purchasing or receiving any materials does not imply that they can be made public or shared with anyone else.  

Lifetime access is subject to appropriate use of the materials. Access can be revoked at any time, at our discretion, for the misuse of materials. On rare occasions we’ve been required to remove participants from our community, courses or forums. If you are removed from our community, Courses or forums, your lifetime access to the training materials is revoked at that time as well. We reserve the right to remove you from our community, Courses or forums at any time. 

Community Memberships 

As part of your Course, and upon graduation, you will have the opportunity to participate in modality-specific forums, graduate forums or other online community groups. You agree that these have been created to give you the opportunity to explore your chosen modality more deeply, as well as opportunities to join community hosted live events and community-based planetary healing chains.  

You agree that at all times you will communicate and engage with other community members, and with our team, with consideration, empathy and respect. We reserve the right to remove you from any of our forums at any time for any reason and will do so if those values are not met. There is no refund on membership and/or course fees to date should we need to remove you from the program and/or forum(s).  

Practitioner’s License 

Without limiting the acts constituting breach of copyright as set out above, the Training Materials may not be copied (unless for your own research or study), performed, adapted, modified or published in any form, shared, communicated over any medium, or distributed in the original or an adapted or modified form by any means, nor used for any public presentation or performance, class or workshop, nor may they be incorporated into any training program, other than as expressly permitted under the Practitioner’s License.  

Enrolment in the Courses or access to the Training Materials does not grant you ownership of the Training Materials nor have we waived our Intellectual Property rights. If you obtain a Practitioner’s License to use the Training Materials commercially, you agree to acknowledge Alana Fairchild as the author of the material and we ask to give credit for the source of the work and use it only as you have been trained to use it.   

Training Others in the Modality Techniques  

You acknowledge and agree that you will not attempt to train others in any Training Materials or any of the modalities or techniques contained in the Training Materials, or deliver any of Alana Fairtchild’s training in this method, unless you have been authorised by us to specifically do so. These actions would constitute a breach of copyright, and we reserve the right to take action against you if you breach that copyright.  

We have not authorised any other person to train the trainers other than Alana herself, and any other trainers that assist her will only be those that Alana has personally and expressly selected for the task, operating with her full knowledge and conscious permission, under her guidance. We ask that you refer people to the official program for online training with Alana.  

Becoming a Licensed Practitioner 

If you are interested in practicing any of Alana Fairchild’s modalities professionally as a healer, you may apply to become a Licensed Practitioner after graduation. We grant approval as a Licensed practitioner only once you have completed the full training in a specific modality (including assessment to our satisfaction, and through additional bridging work at our discretion if we feel it is required) and completed the relevant application and agreement forms for licensing and paid your license fee.  

In order to become a Licensed Practitioner you must also maintain a Graduate Membership. The fee for the Graduate Membership is USD 111 annually. However, your one-time payment of USD 499 upon graduation from the course includes both your Lifetime Practitioner License (USD 388) and your current year’s Graduate Membership fee (USD 111). Each subsequent year you will only be required to maintain your Graduate Membership at USD 111 in order to continue practicing in your licensed modality. 

The lifetime license fee of USD 388 gives you our official approval as a Licensed Practitioner and facilitator of the modality. It grants you permission to use the Training Materials and our trademarks solely in accordance with the Practitioner’s License, provided you maintain a valid license with us by honouring these Terms and the terms of the Practitioner’s License. To the extent of any inconsistency, the Practitioner’s License prevails.  

Your Assessment 

Before we grant a Practitioner License, we have an ethical and legal requirement to approve an assessment from the graduate. We want to ensure that graduates seeking to become practitioners have sufficiently understood and practiced the modality techniques essential for professional practice at a high standard. This assessment is due at the end of the modality training, with an additional two week grace period. By entering into these Terms, you acknowledge and agree to that requirement and that timing. 

By accepting these Terms and Conditions you agree to honour your assessment due date, subject to the exceptions in this section. If there is any issue with completing your assessment on time, you agree to email the Training Angel immediately at [email protected]. 


You accept and agree that marketing under your Practitioner’s License is solely your responsibility. Though your active Practitioner’s License entitles you to be listed on our publicly searchable online listing with details about you and which of Alana’s modalities you offer, this is solely for the benefit of consumers who wish to know which businesses we approve for affiliation under the relevant trademark.  

If you enter a Practitioner’s License, as part of your licensing with us, you will receive an electronic marketing kit with a professionally designed logo for your use. We acknowledge that you are in no way obliged to market yourself using the suggestions within the kit, or at all.  

You acknowledge and agree that you may use these promotional tools only for your work as a practitioner of the modality for which you are licensed, and agree that you will not associate the trademark or marketing materials with your work beyond that licensed modality. You further agree not to claim a general endorsement by Alana of your work, other than the general acknowledgement that you have successfully completed the training program leading to the granting of the Practitioner’s License.  

In all circumstances, you agree that you are free to market your business as you wish, but that you will only use our trademark and modality techniques and training as set out by these Terms and the terms of the Practitioner’s License.  

Official Alana Fairchild Designs and Material 

When you become a Licensed Practitioner, you may receive official Alana Fairchild materials and graphic design templates for limited use within your business. You acknowledge and agree that you are solely responsible for all costs related to the printing and distribution of those items within your practice. You also agree to use good quality, high density premium paper – at least 170 gsm – in the printing of approved certificates for distribution to any modality workshop participants.  

Insurance and Legalities 

While Saraswati Healingand The Kuan Yin Transmissionmodalities are recognised by the International Institute Complementary Therapies (IICT) and are approved insurable modalities with AON in Australia, we cannot guarantee that you will have legal permission and/or be able to obtain insurance to practice the modality in all its possible applications in your unique situation or specific place of residence. 

You acknowledge that the availability of any professional insurance or legal permission to practice any of Alana Fairchild’s modalities or spiritual healing generally may vary considerably from place to place and that we cannot guarantee that you will be able to obtain insurance or meet the legalities necessary to practice in your jurisdiction. 

By entering into these Terms you further agree that nothing within can be construed as legal advice to you. We recommend that you  seek qualified legal counsel for advice on the laws and regulations that relate to you specifically, well in advance of proceeding with your professional practice.  

Cancellation of Your License  


If you wish to cancel your practitioner’s license for any reason, you may do so by contacting us at [email protected] as soon as possible. 

In the unlikely event of a breach of our practitioner code of ethics or the terms of our Practitioner’s License, we reserve the right to cancel a Practitioner License.  

Legal Indemnity  

Whilst we take care to deliver a quality program responsibly, by enrolling in the Courses, accessing the Training Materials, becoming a Licensed Practitioner and/or by becoming a forum member for a Course and/or community membership program, you acknowledge and agree that our liability to you is limited, to the extent available at law, to a refund of the cost of the training, or to perform the training again, at our option. 

You further agree to indemnify and release us and our agents, including Alana Fairchild, from any claims, demands, and causes of action for:  

  1. a) death,  
  2. b) physical or mental injury (including aggravation, acceleration or recurrence of such an injury);  
  3. c) contraction, aggravation or acceleration of disease; or  
  4. d) the coming into existence, the aggravation, acceleration or recurrence of any other condition (including disease), circumstance, occurrence, form of behaviour, course of conduct or state of affairs in relation to you that is or may be harmful or disadvantageous to you or the community, as a result of your participation and enrolment in the Courses or access of the Training Materials, and you agree to indemnify Alana Fairchild Pty Ltd and its agents against any third party claim in respect of the above.  

Training Cost, Payment Plans and Refunds  

The cost of each Course and community membership option varies and are set out in the website. We also offer the option of paying via  a payment plan, which allows payments in instalments. You acknowledge and agree that these payments are managed by a third party and cannot be customised.  

By accepting these Terms you acknowledge that all costs are subject to change at any time.   


To the fullest extent permitted by law, we absolutely disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. We give no warranty that the Courses or Training Materials will be free of errors, or that defects will be corrected, or that any of our online platforms, our website or its server is free of viruses or any other harmful components. 

You acknowledge and agree that it is your sole responsibility to bear any and all costs of servicing, repairs or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so. 

Medical Disclaimer 

The Community of the Sacred membership, Courses and Training Materials are not a diagnostic or health service. Information provided is not intended as a substitute for advice from your healthcare professional, counsellor or other mental health professional. Your use of products, memberships, Courses and Training Materials, or any affiliated information or materials, is at your sole risk. 

Actual results may vary. We do not provide medical advice or prescribe the use of any technique as a replacement for treatment for physical, mental or medical problems by your doctor. Our intention is to offer information and tools to help our customers in their quest for spiritual growth. 

Materials, techniques and information shared through Alana’s work are provided for informational purposes only and must not be construed as personal advice medical or otherwise. Before making any changes, participants should consult their healthcare providers or seek medical advice or other relevant professionals. 

Limitation of Liability 

You acknowledge and agree that we are not legally responsible for any loss or damage you might suffer related to your use of the Courses, the Training Materials or any affiliated information or materials, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials in connection with the Courses is entirely at your own risk, for which we shall not be liable. 

You acknowledge and agree that it is your own responsibility to ensure that any products, services or information available through the Courses and the Training Materials meet your specific, personal or business requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

No Guarantee 

We make no guarantee regarding the Courses or Training Materials or community membership other than any implied consumer guarantees that cannot be limited by law. In Australia, your rights to compensation will be governed by the Australian Consumer Law.  

Competition and Consumer Act 

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), our liability for any breach of a term of this agreement is limited to the supplying of the goods or services to you again, the replacement of the goods or the payment of the cost of having the goods or services supplied to you again. 

You must be over 18 years of age to use this website and to purchase any goods or services. 

Links to Third Parties 

We may from time to time provide you with links to other websites or platforms. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between ourselves and the owners of those websites and we take no responsibility for any of the content found on the linked pages and platforms. We recommend that you read the terms and conditions and privacy policies of each platform or website that you are accessing to determine its suitability for your use. 

[Text Wrapping Break]Refund Policy 

By entering into these Terms you acknowledge that we do not offer refunds on any Course or Training Materials. We have already committed resources to you and places in the program are limited.  Nor do we offer refunds if you are unable, for whatever reason, to complete the course or if we cannot offer you a Practitioner’s License. Australian Online Courses Pty Ltd complies with Australian Consumer Law in regard to refunds.  

However our team wants to help you on your journey and we agree that we will do our best to help resolve any issues you may have. 

Resolving Issues  

If you are having issues with any aspect of the Courses or the Training Materials, please email the training angel at [email protected]. We care about you and we want to help find a solution. 

Respect From and For Our Team 

When we communicate with you, we agree to do so with consideration, empathy and respect, and by entering into these Terms you agree to do so as well. We have made a commitment to you and the community, to be here, to hold a light, to have compassion and to help each other as best we can.  

Behaviour such as bullying, harassment and victimisation or that involves actions, words or physical gestures that could reasonably be perceived to be the cause of another person’s distress or discomfort is not acceptable. You acknowledge and agree that you will maintain consideration, empathy and respect throughout your time in the Course, in our forums and community groups, and at any time while operating under a Practitioner’s License. 

In a community that regularly works with strong energies, we recognise that both blessings and difficulties can become amplified. It is our own consciousness that helps us work with that as constructively, and creatively, as we can, for best outcome. We encourage every community member to take personal responsibility for their energy and responses to whatever arises, whilst reaching out to our team with a collaborative spirit to create healing outcomes. 

Whole Agreement 

These Terms represent the whole agreement between you and us concerning your use and access of the Courses and the Training Materials. No other term is to be included in these Terms except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded. 

Exclusion of Unenforceable Terms 

Where any clause or term above would by any applicable statute be illegal, void or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these Terms in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of these Terms in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions. 

Amendment of Terms 

We reserve the right to change, modify, add or remove portions of these Terms at any time. Please check these Terms regularly to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our Training Materials or Courses then we will regard that use as conclusive evidence of your agreement and acceptance that these Terms govern your and our rights and obligations to each other. 

Your Privacy 

We are committed to protecting your privacy and adhere to Australian Privacy Principles as set out in our Privacy Policy. 

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers which also encrypts all customer information before it is sent to us. Furthermore, all of the customer data that we collect is secured against unauthorized use or access. Credit card information is not stored by us on our servers. 

Disclosure of Your Information 

We may be required, in certain circumstances, to disclose information in good faith. This requirement may come by law or by any court, to enforce the terms of any of our Practitioner’s Licenses or to protect the rights, property or safety of our customers or third parties. 


These Terms are subject to the laws of NSW and Australia. If there is a dispute between you and us that results in litigation then you must submit to the jurisdiction of the courts of NSW.